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Operator Menu

The Operator Menu is an advanced interface built into the Vū Media Server software that runs directly on the Windows media server. It gives you access to system-level settings and diagnostic tools that aren't available from the Vū Studio web app.

Opening the Operator Menu

With a keyboard connected to the Windows machine running the Vū Media Server software:

  1. Press F12
  2. The Operator Menu overlays on the display

To close it, press F12 again or click outside the menu area.

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The Operator Menu is local-only — it requires physical access (or remote desktop access) to the Windows machine. It cannot be opened remotely from Vū Studio.

What's in the Operator Menu

System Information

  • Current Vū Media Server software version
  • Wall ID
  • IP address and network status
  • Connected users

Diagnostics

  • Connection test — verifies MQTT, WebSocket, and Supabase connectivity
  • Log viewer — shows recent log output from the Vū Media Server software
  • Send logs — packages all diagnostic logs and emails them to support

Display Settings

  • Resolution — change the output resolution
  • Refresh rate — adjust display refresh rate
  • Color calibration — fine-tune color output for the connected display

Network

  • MQTT status — shows broker connection state
  • WebSocket status — shows PieSocket channel status
  • WebRTC status — shows peer connection count and ICE state

System Actions

  • Restart — restarts the Vū Media Server software
  • Shutdown — powers down the display application cleanly

Show Custom In Remote (Admins)

Admins can control whether custom and admin-only controls appear in the Remote. On the Account page, under Admin Options, toggle Show Custom In Remote. Turn it off to present a simpler operator view with those controls hidden.

When to Use the Operator Menu

Use the Operator Menu when:

  • You can't connect remotely and need to diagnose the issue on-site
  • You need to collect logs to send to support
  • You're doing initial setup and need to verify connectivity
  • You need to change display resolution or calibration settings
  • The remote restart from Vū Studio isn't working and you need to restart manually

Keyboard Shortcuts

KeyAction
F12Open / close Operator Menu
EscapeClose without saving
EnterConfirm selection