Connecting to a Player

A player is any display running the Vū Media Server software. Before you can control content on a screen, you need to connect Vū Studio to that player.

Connection Methods

QR Code (Fastest)

Every player shows a QR code on its splash screen when idle.

1. Open your phone's camera and point it at the QR code
2. Tap the link that appears
3. Log in to your Vū account if prompted
4. You're connected

By ID or Name

1. In Vū Studio, click the connection indicator in the top bar (the circle icon — red when disconnected)
2. Type the player's name or numeric ID into the search box
3. Select it from the results

The player ID is displayed below the QR code on the splash screen.

From the Dashboard

1. Go to Library → Dashboard
2. All your registered players appear as cards
3. Click any card to connect

Registering a Web Player

A Web Player is a display that runs Vū Studio playback in an ordinary browser tab (one.vu.studio/player) instead of on a machine running the Vū Media Server software. Before a Web Player can be saved to your account it has to be registered: registering gives it a permanent player ID and name and attaches a Web Player license to it.

A Web Player that has never been registered runs on a temporary, unlicensed ID — a short code beginning with V, such as V4k2p — shown on the player's own screen. You can connect to it, but it holds no license and is not saved to your account until you register it.

If you want a full desktop player rather than a browser tab, see Vū Studio Player (Desktop) →.

Opening the Register Web Player Modal

The Register Web Player modal opens on its own — there is no menu item to hunt for. Connect Vū Studio to the unlicensed Web Player using any of the methods above (QR code, by ID or name, or from the Display Dashboard at one.vu.studio/dashboard — click the Vū Studio icon to go Home → click Display Dashboard in the left sidebar), and the modal appears as soon as the connection lands.

The modal's title shows the temporary ID of the player being registered, for example Register Web Player V4k2p.

You must stay connected to that player while you register it. If the connection is not up, the modal shows the warning You must be connected to web player V4k2p in order to register it, and the submit button stays disabled until the connection is back.

Closing the modal with the ✕ in the top-right corner cancels registration and disconnects you from the unlicensed player, which keeps its temporary ID.

Registering the Player

1. Name — type the name this display should have. It is what you (and everyone on your team) will see in the connection indicator and on the Display Dashboard, so use something you will recognize in a list: the field's own examples are Stage 1 and Conference Room Display. Names are limited to 50 characters, and a name is required — submitting without one reports Player name is required.
2. License Options — the heading also shows how many of your licenses are in use, as (3/10 currently active). Choose one of:
   • Use New License — Allocate a fresh license, with the number still available in brackets. This option is only shown while your account has at least one spare license.
   • An existing player — each entry in the list below shows that player's ID with Reassign from <player name> underneath it. Picking one moves that license off the old player and onto the one you are registering. If the Name field is still empty, clicking an entry fills it in with the old player's name, which you can then keep or edit.
3. Click Register Player at the bottom. If you selected an existing player instead of a new license, the same button reads Reassign License. It shows Registering... while the request is in flight.

When registration succeeds, Vū Studio drops the connection to the temporary ID and reconnects to the newly registered player, confirming with a Connecting to <ID> - <name> message. The player now appears alongside your other players.

Filtering the License List as You Type

On an account with many players the reassignable-license list gets long. Typing in the Name field filters that list as you type: only entries whose player name or player ID contains what you have typed stay visible. Matching is case-insensitive and matches anywhere in the value, so typing stage keeps both Stage 1 and Back Stage, and typing part of an ID narrows to that player.

A few things worth knowing about the filter:

• It narrows only the list of existing licenses. Use New License is a separate option above the list and is never filtered out.
• The list keeps a fixed height and scrolls, so filtering shortens the scroll rather than resizing the modal underneath your cursor.
• If nothing matches, the list shows No existing licenses match "…" with the text you typed. Clear or shorten the Name text to bring the entries back.

This is what makes reassignment practical when you are replacing a display: type the name of the player you are retiring, and its license is the only entry left to click. Bear in mind that the name you type is also the new player's name — if you filtered by typing a name you do not want to keep, edit the field before clicking Reassign License.

When No Licenses Are Free

If every license on the account is already in use, Use New License is not offered and the first existing player in the list is preselected — registering this player necessarily means reassigning a license from another one.

If the account has no Web Player licenses at all, the modal shows No licenses available with a Contact Support button instead of the list.

What Happens When You Connect

• The connection indicator turns green and shows the player name
• The player's splash screen shows your account name in the bottom right corner
• You can now browse the library and cast content

Connection Indicator States

Indicator	Meaning
🔴 Red	Not connected
🟡 Yellow flashing	Connecting / trying to reach player
🟢 Green + name	Connected and ready

Multiple Players

You can only be actively controlling one player at a time from a single browser tab. To control multiple players simultaneously, use Player Groups — see Player Groups →.

To switch players, click the connection indicator and search for a different player.

Connection Requirements

For the connection to succeed:

• The Windows machine must be powered on and running the Vū Media Server software
• Both the Windows machine and your controlling device need internet access
• The player's Wall ID must match your account (i.e. you registered it or it was shared with you)

If connection fails, see Connection Troubleshooting →.